{"id":15208,"date":"2026-08-26T14:23:45","date_gmt":"2026-08-26T12:23:45","guid":{"rendered":"https:\/\/www.glowedge.io\/gebruikerskosten\/"},"modified":"2026-08-31T00:33:10","modified_gmt":"2026-08-30T22:33:10","slug":"usage-costs","status":"publish","type":"page","link":"https:\/\/www.glowedge.io\/en\/usage-costs\/","title":{"rendered":"Usage costs"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section preset--group--divi-section--divi-border--nested--jbajzag2w0 preset--group--divi-section--divi-spacing--hz5ljtx--nested--r08gyg53ih preset--module--divi-section--l6vnb2hoys\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_0 et_pb_code et_pb_text_align_center et_pb_module\"><div class=\"et_pb_code_inner\"><span class=\"ge-label ge-label--prijzen\">\n  <svg class=\"ge-label__ico\" aria-hidden=\"true\"><use href=\"#ge-i-munten\"><\/use><\/svg>Usage costs<\/span><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--lnn4oxccz9\"><div class=\"et_pb_text_inner\"><h1>Don't use it? <span class=\"gradient-text\">Don't pay.<\/span><\/h1>\n<p>Your plan is a fixed price. On top of that you only pay for the emails, messages and AI you actually send or use. Every rate is listed below.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_code_1 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><ul class=\"ge-features ge-features--inline\">\n  <li>\n    <span class=\"ge-features__icon\" aria-hidden=\"true\"><\/span>\n    <span class=\"ge-features__text\"><strong>No minimum usage<\/strong><\/span>\n  <\/li>\n  <li>\n    <span class=\"ge-features__icon\" aria-hidden=\"true\"><\/span>\n    <span class=\"ge-features__text\"><strong>Usage visible live<\/strong><\/span>\n  <\/li>\n  <li>\n    <span class=\"ge-features__icon\" aria-hidden=\"true\"><\/span>\n    <span class=\"ge-features__text\"><strong>Don't use it? Don't pay<\/strong><\/span>\n  <\/li>\n<\/ul><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_2 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"ge-prijzen\">\n\n  <div class=\"ge-intro\">\n    <p>Grow and Scale include 15 or 25 euros of credit every month. Your emails, messages and AI come out of that first. Only when it runs out do you pay the rates below. For most business owners it never gets that far: the three examples show what a normal month costs.<\/p>\n    <p>All prices in <strong>euros, excl. VAT<\/strong>.<\/p>\n  <\/div>\n\n  <div class=\"ge-voorbeelden\">\n    <p class=\"ge-voorbeelden__kop\">Example calculations<\/p>\n    <div class=\"ge-voorbeelden__rij\" id=\"ge-voorbeelden\"><\/div>\n    <p class=\"ge-voorbeelden__noot\">Calculated with the rates below. Happy to run the numbers for your own volumes.<\/p>\n  <\/div>\n\n  <div id=\"ge-secties\"><\/div>\n\n\n\n  <section class=\"ge-prijzen__faq\">\n    <h2>Frequently asked questions<\/h2>\n    <details><summary>What's the difference between my plan and usage costs?<\/summary><p>Your plan is a fixed monthly amount for the platform itself. Usage costs are the small amounts for what you actually send or use: emails, WhatsApp conversations and AI. If you don't use something, you don't pay for it either.<\/p><\/details>\n    <details><summary>How does the credit work exactly?<\/summary><p>Just like phone credit. You set once what amount your credit tops up with, say 10 or 25 euros. When the credit drops below a threshold, that amount is added automatically. Nothing ever grinds to a halt and you decide how much is charged each time.<\/p><\/details>\n    <details><summary>Can I see what my credit is spent on?<\/summary><p>Yes, down to the cent. In your account, go to <strong>Settings<\/strong> (bottom left) &gt; <strong>Billing<\/strong> &gt; <strong>Wallet &amp; Transactions<\/strong>. Every charge is listed there with date and item.<\/p><\/details>\n    <details><summary>How much will I spend on average?<\/summary><p>That depends on what you do. A business owner sending a few hundred emails a month and using the AI now and then usually ends up at a few euros. Hover over the <span class=\"ge-tip ge-tip--demo\">i<\/span> icon in the table to see what 10 euros gets you.<\/p><\/details>\n    <details><summary>Is there anything on top of the rates in the table?<\/summary><p>No. The amounts in the table are what comes off your credit, excl. VAT. No setup fees, no minimum usage, no surcharge afterwards.<\/p><\/details>\n    <details><summary>I have an AI Employee subscription. Do I still pay for AI usage?<\/summary><p>Not with AI Employee Unlimited: Conversation AI, Voice AI, Reviews AI and Content AI are unlimited (within fair use). With AI Employee Pro you have generous monthly limits; go over them and the usage rates in the table apply. Grow and Scale also include 15 or 25 euros of account credit per month, which is used first. Call minutes for Voice AI are always billed separately; you'll find them under Phone number.<\/p><\/details>\n    <details><summary>What is a 097 number and why not a regular 06 or 085?<\/summary><p>A 097 number is a Dutch number that isn't tied to a location or SIM card, but to software. That lets your system call, text and have the AI receptionist answer with it; a regular 06 or 085 number can't do that. You don't have to give up your own number: you forward your 06 to the 097 number, and on outgoing calls we show your own 06 as the caller. Your customers won't notice a thing.<\/p><\/details>\n    <details><summary>Can I stop the usage costs?<\/summary><p>Yes. You can switch off automatic top-up in the same Billing settings. Once your credit runs out, the relevant features pause until you top up again. Your plan simply continues.<\/p><\/details>\n  <\/section>\n\n  <div class=\"ge-cta\">\n    <p>Not sure what it adds up to for you? <a href=\"\/en\/contact\/\">Send us your volumes<\/a> and we'll run the numbers for you.<\/p>\n  <\/div>\n\n  <div class=\"ge-voet\">\n\n    <p>Usage costs are billed afterwards based on actual usage. Fixed modules are per month and per account.<\/p>\n    <p>You can view your usage in your account via <strong>Settings<\/strong> (bottom left) &gt; <strong>Billing<\/strong> &gt; <strong>Wallet &amp; Transactions<\/strong>.<\/p>\n    <p>Rates updated on <span id=\"ge-prijsdatum\"><\/span>. Prices are indicative and may change slightly; the invoice is leading.<\/p>\n  <\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>No surprises afterwards. Every rate for email, WhatsApp, AI and phone is right here on the site, down to the cent.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Usage costs: every rate | Glowedge","_seopress_titles_desc":"What does an email, WhatsApp message or AI conversation cost? Every rate listed. 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