Help customers faster and turn good service into loyal customers
WhatsApp, email, chat and reviews in one inbox. The AI answers the simple questions, you keep time for the customers who really need you.
How does it work?
All your service tools, brought together in one platform
Answer questions faster, keep the overview and keep your customers, thanks to AI.
Give real attention
Every conversation arrives in one place, whichever channel the customer picks.
Respond faster
The AI answers simple questions instantly, even outside office hours.
Keep your customers
The AI sees who needs extra attention, even on your busiest days.
All customer questions now arrive in one place. We respond faster and you can see it straight away in our reviews.
David H.
Webshop owner
David H.
Webshop owner
Sound familiar?
Your service can do more. Your day can't.
Ask the AI for an answer: to a customer question, a review. Happy with it? One approval and it runs.
- Answering every question yourself: hours each day.
- Five separate tools that don't communicate.
- Busy week? Customers wait.
- One inbox, instant answers.
- Everything in one system.
- Keeps running, even without you.
That's why the Glowedge Service AI Hub is different from a tool with an AI button.
AI can only take over work when everything lives in one system.
The math
Right now you pay for five subscriptions and your own hours
Feel the difference between stitching apps together and a system built from the ground up to work as one.
Average at 1,000 contacts
Multiple logins, no overview and pricey
€524 - 842 per month
- Omnichannel inbox
- Forms & Surveys
- Live chat
- Reputation management
- Ticketing
- +4 apps
- You ask, AI runs it
Glowedge Service Hub
One login, powered by AI and affordable
€842 €84 per month
Indicative monthly prices of comparable separate tools at around 1,000 contacts. *Your own hours counted at €50 per hour. Amounts are illustrative and vary by situation.
What it solves
One platform, five problems fewer
Questions through five different channels. Reviews you never get to. Customers waiting for an answer.
Below you see how the platform takes over, with one login, one overview and one subscription.
Omnichannel inbox
Every conversation in one place, from WhatsApp to email
Facebook, Instagram, WhatsApp, text and email arrive in one inbox. You reply from one place. No message goes unanswered.
- All channels in one overview
- Reply where the customer is
- The full conversation history at hand
Forms & Surveys
Know what your customers really think
Put a form or survey live in minutes. The AI pulls the key insights from the answers. You see at once what's going on.
- An instant alert for every submission
- All answers in one place
- Built and shared in minutes
Live chat
Answer visitors right away, even outside office hours
A visitor asks a question at 9 pm. The AI answers instantly and helps book an appointment. You read it back the next morning.
- Simple questions answered 24/7
- Visitors book an appointment right away
- Fast replies, more sales
Reputation management
Build online trust with your reviews
All your ratings in one place, with a suggested reply ready to go. You approve, the AI posts. Staying in control no longer costs you time.
- All review sites in one overview
- A heads-up before a trend does damage
- Your best reviews highlighted automatically
Ticketing
Resolve customer questions faster, with less work
Every question arrives as a ticket, sorted by urgency and topic. Your team works through the list step by step. Nothing gets lost.
- The AI decides what comes first
- Standard replies at the ready
- Every question with the right person
Customer stories
What others say about Glowedge
The AI assistant helps me write copy that actually converts. I should have found this sooner.
Daphne V.
Physiotherapist
Switching was easy. I no longer have separate subscriptions, which saves serious money.
Tom L.
Installation company
Finally a platform that brings everything together. No more juggling ten different tools.
Sophie J.
Holistic wellness center
We're here for you
You're not on your own
Tell us what you do
You answer a few questions about your business. The AI sets up your foundation: pages, forms and follow-up, in your tone.
Ready while you grab a coffee
You review what's there, adjust what you want different and take it live. One click and you're online.
Help is one click away
Talk to someone today who looks at it with you. Chat, call or message, in plain English.
Your Service can do more. Your day can't.
All your processes clearly in one place. Less manual work and all the room for new customers and growth.
- One platform, one login
- Real human support
- You ask, AI runs it
Frequently asked questions.
FAQ.
Is there someone I can talk to when I have questions?
Yes! We have a first-class support team that can answer your questions 24 hours a day, 7 days a week! Just click the "support" link at the bottom of any of our pages.
Do I pay for updates?
No! We continuously update our software, add new templates, and you get all of it for FREE! Because Glowedge runs in the cloud, updates and new features appear on your account automatically!
Is the platform secure?
Yes! Security is our top priority. You don't have to worry about keeping up with "plugins" that can easily be compromised.
What are the usage costs?
With Glowedge you pay usage costs on top of the monthly price.
- Email: €0.007 per email sent (14,105 emails = €10)
- WhatsApp: €0.074 per message sent (135 messages = €10)
- AI: €0.27 per 750,000 words
So you only pay extra when you use it.
The Premium Hubs Bundle includes unlimited AI usage.
Do I need to install anything?
No! We built Glowedge so you don't need an entire IT department to manage your website! Just log in and let your business shine.
Who owns the data/content/subscribers?
You do! All content (including your users) is 100% yours. Glowedge has no permission to use that content or to contact your users for any reason. Glowedge is simply a tool for YOU to deliver YOUR content!